Managing Safety and Security in the Smart City: Covid-19, Emergencies and Smart Surveillance

The chapter examines the role and potential inherent in surveillance systems in smart cities today. The Covid-19 pandemic and the resultant restrictions to mobility, on the one hand, and the need for strengthened enforcement measures highlighted the already existing weaknesses and contingencies besetting surveillance in smart cities. The chapter makes a case that the adoption of smart city surveillance and infrastructure management systems may contribute to the improvement of safety and security in the smart city as well as to an overall enhancement of the smart city's resilience. The discussion in this chapter focuses on the complex processes of data acquisition, data sharing, and data utilization to explain in which ways they all add to smart surveillance systems that-while aware of individual freedoms and privacy issues-contribute to the process of making a smart city resilient. To showcase the applicability of these findings, a wireless mesh network (WMN) surveillance system is presented. © The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2022.

To educate, not simply to teach: Higher education institutions post-Covid-19

Institutions, including higher education institutions (HEIs), may use crises as an opportunity to develop, to transform and to improve their institutional resilience. Indeed, the Covid-19 pandemic proves that a vast majority of HEIs around the world effectively adapted to the circumstances of the pandemic and successfully embarked on remote learning. The analysis of HEIs proves as well that the nearly overnight switch to remote learning was but one aspect of the quiet transformation that HEIs worldwide were subdued to. In this context, this chapter identifies the administrative practices, including talent management, operations management, and above all, the organizational culture. The notion of changed expectations on the part of the faculty and the students is highlighted. The key point that this chapter makes is that the faculty and the art of education, rather than simply teaching, need to be placed first if HEIs are to retain their resilience. © 2023 by Anna Visvizi, Miltiadis D. Lytras and Haifa Jamal Al-Lail.

Moving Higher Education Beyond Covid-19: Innovative and Technology-Enhanced Approaches to Teaching and Learning

Drawing on international and multidisciplinary perspectives, Moving Higher Education Beyond Covid-19 explores how HEIs may use crises as an opportunity to develop, to transform, and to improve their institutional resilience. © 2023 Anna Visvizi, Miltiadis D. Lytras, and Haifa Jamal Al-Lail Individual chapters © 2023 The authors. All rights reserved.

Digital Transformation in Tourism Ecosystems: What Impact on Sustainability and Innovation?

The study seeks to address the following research objectives: (1) to reveal how smart tourism ecosystems (STE) can be redefined through a data-driven approach for digital transformation;(2) to assess the impact of data-driven approach on the development of sustainability and innovation. Methodology: The empirical research is based on a case study methodology performed through the technique of qualitative content analysis. The key data-driven strategies and practices implemented through the Project "Smart Tourism” are analyzed. Findings: The findings reveal that data-driven smart tourism ecosystems can create innovation and sustainability based on the activation of a data culture, of different kinds of resources and digital skills and on users' participation. Originality: The identification of the drivers for the digital redefinition of smart tourism ecosystems can be useful for researchers and managers that should face the acceleration of digitalization processes caused by Covid-19. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.